Accessible identity verification with Verimi

At Verimi, we are committed to designing our services so that they are accessible and usable for our customers regardless of individual limitations. To this end, we adhere to applicable European and national standards on accessibility.

Schritt 1: Smartphone-Screen shows a video call with a video agent and a client.
Icon with Ident-Methods: Video, Foto, eID, Wallet, Bank and Local.

To achieve this, we have:

  • Accessibility is firmly established and integrated into our internal guidelines.

  • We have ensured that accessibility is taken into account in our procurement processes and have defined clear objectives and responsibilities in this regard.

  • We have appointed an accessibility officer.

Scope and conformity status

For more information about how our digital products and services and the corresponding SDKs comply with the Web Content Accessibility Guidelines (WCAG), the technologies we use to support compliance, and the evaluation methods we use, please visit:

Accessibility statement

Declaration of conformity regarding accessibility

Title: Declaration of conformity regarding accessibility
Status: 07 October 2025
Author: Verimi Legal
Classification: public Version: V1.2

1 Preamble

Verimi is committed to providing all users with equal access to digital identity services. We adhere to the provisions of the Barrierefreiheitsstärkungsgesetz (BFSG, German Accessibility Enhancement Act) and European and international standards for digital accessibility.

2 Our services

Verimi is a digital service for secure identity verification and authentication. Our users can confirm their identity once by checking their ID. The verified data is then stored securely in a personal VerimiWallet – a digital wallet.

With the Verimi Wallet, you can:

• log in easily and securely to partner companies,

• identify yourself digitally,

• sign contracts legally,

• and pay conveniently online.

This declaration of conformity applies to the following services:

• Photo ID

• Bank ID

• eID

• Video ID

• Local ID

• Wallet ID

• Verimi Sign

3 Implementation of accessibility and technical requirements

We follow the guidelines of the BFSG, the Web Content Accessibility Guidelines (WCAG 2.1), which define international standards for the accessibility of digital content. These guidelines are divided into three levels of compliance: A, AA and AAA. We currently have partial compliance with WCAG 2.1. This means that some areas still have room for improvement.
The following technologies are necessary to enable the most accessible use possible and to ensure good support from various web browsers and assistive technologies:

• HTML
• CSS
• JavaScript

4 Accessibility testing

The accessibility of our services has been subject to an internal review. We are constantly developing our offerings to ensure that our users continue to have barrier-free access to our services in the future.

5 Contact and feedback

If you encounter any barriers or have suggestions for improvement, please contact us using our contact form or by email at service@verimi.com.

6 Market supervisory authority

Market Surveillance Authority of the Federal States for the Accessibility of Products and Services. Please address your inquiries to:

MLBF
Ministry of Labour, Social Affairs, Health and Equality of Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg

Email: MLBF@ms.sachsen-anhalt.de

Tel.: 0391 567 6970