Onboarding & authentication for more secure applications
This webinar takes a practical look at how secure and user-friendly onboarding and authentication can be implemented in highly regulated environments such as healthcare.
Key points:
Challenges:Balancing security, legal requirements (gematik, eIDAS, GDPR) and user-friendliness.
Real-world example: The AOK Ident app enables easy registration and strong authentication via health ID and biometrics, embedded in the AOK’s own app ‘Mein Leben’ (My Life).
Technical solution: Use of a sectoral identity provider (S-IDP) with a modular structure – flexibly adaptable for different partners and applications.
Lessons learned for other industries:
UX is also possible in security-critical environments
Flexibility through specialised identification/authentication apps
Integration of user needs, product development and regulatory requirements
Trust through clear communication and guided processes
Objective
Secure, easy access to digital health applications such as the electronic patient record (ePA), supported by legal requirements since 15 January.