Onboarding & authentication for more secure applications

This webinar takes a practical look at how secure and user-friendly onboarding and authentication can be implemented in highly regulated environments such as healthcare.

Key points:

  • Challenges:Balancing security, legal requirements (gematik, eIDAS, GDPR) and user-friendliness.
  • Real-world example: The AOK Ident app enables easy registration and strong authentication via health ID and biometrics, embedded in the AOK’s own app ‘Mein Leben’ (My Life).
  • Technical solution: Use of a sectoral identity provider (S-IDP) with a modular structure – flexibly adaptable for different partners and applications.
  • Lessons learned for other industries:
    • UX is also possible in security-critical environments
    • Flexibility through specialised identification/authentication apps
    • Integration of user needs, product development and regulatory requirements
    • Trust through clear communication and guided processes

 

  • Objective

Secure, easy access to digital health applications such as the electronic patient record (ePA), supported by legal requirements since 15 January.